Introduction to Construction Management

Wikipedia defines Construction management (CM) is a professional service that uses specialized, project management techniques to oversee the planning, design, and construction of a project, from its beginning to its end. 

The purpose of CM is to control a project's time/delivery, cost, and quality—sometimes referred to as a project management triangle or "triple constraints." 

CM is compatible with all project delivery systems, including:

1. Design-bid-build, 
2. Design-build, 
3. CM At-Risk, 
4. and Public-Private Partnerships. 

Professional construction managers may be reserved for lengthy, large-scale, high budget undertakings (commercial real estate, transportation infrastructure, industrial facilities, and military infrastructure), called capital projects.

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Project Communication Management

Content:

• Introduction 
• Importance of Communications Management 
• Def. Project Communication Management 
• Plan comm. - Tools & Techniques 
• Problems in Requirements Analysis 
• Manage Communications 
• Control Communications 
• Conclusion

Project managers spend most of their time (about 90%) communicating with team members and other project stakeholders internal or external to the organization.

Importance of Communications Management

• The project manager should effectively and efficiently communicate with stakeholders.
• Managing communications is very vital for any project.
• A failure in communication can have a negative impact on the project.

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The project manager uses a variety of communication methods to share information among stakeholders. He/she should decide what, how, and when to use each communication method.

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Business Writing Skills Guide

Learning Objectives:

• What is Business Communication
• Types of Communication
• STAR Format of Written Communication
• Essentials of Effective Communication
• Tips for Smart Communication
• Communication across cultures
• Exercises
• Summary

What is Business Communication?

Let’s first understand what is communication...

Communication is transferring information and understanding from one to one or one to many. It could take place in a verbal or a written mode and could use forms such as face-to-face meetings, group discussions, e-mail writing, and even non-verbal modes like gestures, body language, etc.

Business Communication is any communication that involves communicating for business / official purpose to achieve a predetermined objective. This may include:

• CVs, Resumes
• Email, Web site, FAQs
• Letters, Newsletters, Brochures, Articles, Catalogs
• Advertisements, Notice Board, Pamphlets, Signs, Press Releases
• Presentations, multimedia, talks
• Reports, Manuals, Proposals, Books

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