Business process management is usually treated from two different perspectives: business administration and computer science. While business administration professionals tend to consider information technology as a subordinate aspect in business process management for experts to handle, by contrast, computer science professionals often consider business goals and organizational regulations as terms that do not deserve much thought but require the appropriate level of abstraction.
Topics:
1.Introduction and Context of BPM
2. Business Process Management Overview
3. Process Modelling
4. Process Analysis
5. Process Design
6. Process Performance Management
7. Process Transformation
8. Process Management Organisation
9. Enterprise Process Management
10. Business Process Management Technologies
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