Projects have evidently become the core activity in most companies and organizations where they are investing significant amount of resources in different types of projects as building new services, process improvement, etc. This research has focused on service sector in attempt to improve project management planning and control activities.
The research is concerned with improving the planning and control of software development projects. Existing software development models are analyzed and their best practices identified and these have been used to build the proposed model in this research.
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The research extended the existing planning and control approaches by considering uncertainty in customer requirements, resource flexibility, and risks level variability. In considering these issues, the research has adopted lean principles for planning and control software development projects.
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